At Crew, we’re passionate about creating an environment where patients feel supported, cared for, and empowered in their journey toward better health. Our team brings high energy, compassion, and professionalism to everything we do — from the first welcome at the front desk to the therapies that help patients move, heal, and thrive.
We’re always looking for individuals who share our commitment to excellence, hospitality, and growth. If you thrive in a team environment, value meaningful connections, and want to make a real difference in people’s lives, we’d love to connect with you.
Available Positions:
Performance & Wellness Coordinator
Position Summary
The Performance & Wellness Coordinator will serve primarily in a front desk and patient support role — ensuring that every patient interaction reflects the highest standards of hospitality. This role is ideal for someone with a background in customer service, hospitality, or client experience, who takes pride in creating an environment where patients feel valued, cared for, and supported in their wellness journey.
Key Responsibilities
Front Desk & Patient Experience
- Greet patients with warmth and professionalism, setting the tone for their visit.
- Answer phones, manage emails, and assist with scheduling and rescheduling appointments.
- Support patient check-in, check-out, payments, and recurring billing.
- Coordinate patient flow to create a smooth, stress-free experience.
- Ensure frequency changes, new patient set-ups, and x-ray transfers are handled with care and accuracy.
Clinical & Wellness Support
- Be trained to assist with digital X-rays, posture scans, nerve scans, and thermal (FLIR) scans.
- Support the doctor during exams and provide patients with guidance on therapies.
- Assist in therapies including decompression, PEMF, Shockwave, sauna, and red light.
- Help maintain a clean, professional environment, including laundry and clinic upkeep.
Qualifications
- Background in hospitality or customer service with a proven record of delivering high-level experiences.
- Strong interpersonal and communication skills with a patient-first mindset.
- Detail-oriented with excellent organizational abilities.
- Comfortable working in a fast-paced, team-oriented environment.
- Basic computer skills and the ability to learn office software.
- Previous healthcare or wellness experience a plus, but not required — training provided.
What We Offer
- A positive, professional, and supportive team culture.
- Hands-on training in chiropractic procedures and wellness therapies.
- Opportunities for growth and advancement within the clinic.
- The chance to make a direct impact on the health and well-being of our patients.
Job Type: Full-time
Pay: $25.00 – $30.00 per hour
Expected hours: 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Parental leave
- Retirement plan
Work Location: In person
Send your CV and Resume to: info@crewchiropratic.com